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Couple Wins $1M for Bank Harassment

Posted on Monday, December 15th, 2014    

Tormented for years by “robocalls” from Bank of America, a couple recently won $1 million in settlement of a lawsuit against the banking giant.

Although robo-calling is illegal once a person has requested that a creditor stop, Bank of America called Nelson and Joyce Coniglio 741 times over a four-year period regarding overdue mortgage payments, at all times of the day and night.

Patterns of Abuse

The couple filed suit after receiving both the phone calls and threatening collection letters that they said contained false information. At first, the Coniglios tried sending multiple letters from their legal representative to the bank asking it to stop, but up to five calls a day continued to bombard their answering machine. All the calls used pre-recorded messages rather than a live person to tell the couple to call back.

Bank of America claimed that they were trying to help the Coniglios avoid foreclosure, and that the calls were not “debt collection” efforts as defined by statute. However, this was not the first time that the bank has been accused of “robo-bullying.” Bank of America already paid $32 million to settle a class action lawsuit against 7.7 million customers who claimed harassment. The bank was also accused of hiring a debt collection agency that used racial and other slurs directed at customers.

Finally, a judge awarded the couple $1,051,000, or approximately $1,500 per call as well as attorney’s fees and costs associated with the case.

What Can I Do If I Am The Victim of Harassment?

If you have been the victim of harassment by a company, it is important to protect your rights. You can do so by talking to a personal injury attorney about your case. The attorneys at the Amerio Law Group in Sacramento are ready to help.

When you are harassed, the law provides for remedies for your mental anguish, inconvenience, embarrassment and other injuries. Not all personal injury law has to do with physical injuries; in fact, many awards are made based on the victim’s emotional suffering. Harassment has an emotional component that can take a toll on its victims. Therefore, the law provides for remedies for these types of injuries, including payment of monetary damages.

Call the Amerio Law Firm in Sacramento today for a free consultation if you are the victim of continued harassment by a company or individual.

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